Where we ship
We ship to addresses across Canada from our Ottawa fulfilment centre. Orders placed with a Canadian delivery address will be processed and scheduled for carrier collection once the order has been prepared.
Processing and transit times
Orders are typically processed within 1–3 business days. After processing, standard transit within Canada usually takes 3–7 business days. Please note that transit times can vary based on destination, weather and carrier operations. If an item requires freight delivery or special handling, the product listing will indicate that additional time or delivery arrangements are needed.
Shipping charges and delivery details
Shipping rates and available delivery options are provided at checkout. For bulky items shipped by freight, delivery may be to the end of the delivery vehicle and may require extra help to move the item from the delivery point into your home. Please review the product listing for any special delivery notes before purchase.
Lost or damaged shipments
If a shipment arrives damaged, please keep all packaging and contact us at [email protected] immediately so we can advise on how to proceed. For missing shipments, contact our support team so we can investigate with the carrier. Be prepared to provide your order number and delivery address to help us resolve the issue promptly.
This store’s delivery settings
Orders are normally prepared within 1-3 business days. Estimated Canadian transit after dispatch is 3-7 business days. These littletykescanada Store settings control an order even when brand documentation shows a different estimate. Address questions may be sent to [email protected]; store address: 170 Lees Avenue, 319, Ottawa, ON, K1S 5G5, Canada.